HIGHLIGHTS OF CONTRIBUTIONS

• Managing the sales operation of the firm to accomplish business strategy goals.
• Advised senior management on best routes and strategies to implement in order to achieve business development.
Customer relationship Management:
• Sustained sound relationship with existing clients – Quantified client requirements through close contact.
• Kept in close contact with clientele to identify new opportunities and customers – Maintained availability for addressing customer issues, queries and requirements.
• Gathered customer satisfaction surveys.
• Regularly updated contact database.
Notable Initiatives:
• Motivated and organized relevant market data which was shared by sales staff.
• Ensured internal communication was efficient throughout company; sales, marketing and customer support.
• Tracked sales (using computer or spreadsheets) to provide accurate reports.
• Participated in conferences, group meetings, trade shows and exhibitions to deliver presentations on customer sites – Demonstrated new products/services at various sites used by company’s clients.
• Monitored competitor activities closely to identify any business threats.
• Linked between suppliers, clients and company clients.
Campaign Leadership:
• Organized symposiums, presentations and marketing events.
• Discovered and developed opportunities for marketing that involved advertising on the Internet, regional/national as well as specialist publications.
• Managed the production of marketing materials.
• Attended and organized company-related exhibitions, sales, promotional events, and others.
• Secured sponsorships and assisted in creating and actualizing publicity and marketing plans.
• Participated in delivery of approved marketing strategies – Effectively contributed to long-term strategies.
Research & Analysis:
• Organized marketing research to implement brand awareness.
• Conducted customer surveys to analyze the demands of the market.
• Analyzed pr